Our Team

SMS Investigation & Security Pte Ltd was set up in September 1996. Over the past years, we have grown from a tiny startup of two people in the office with eight security officers to more efficiently twelve people in the office and over two hundred security officers island-wide in Singapore.

With our SMS teams, we service both our clients and our staff, which have enriched us with their trust and respect.

The Heart of SMS Investigation & Security Pte Ltd

The security officers and investigators are why we are in business and stay in business. Because of their immense contribution that goes under the radar when things go well but in the firing squad when things don’t go as planned. The foundation of physical security is the people who wear the uniform and do the work to give you peace of mind.

HR and Deployment Team

Recruits and deploys the security officers and investigators to the various worksite and communicates with the security officers and investigators for feedback. Also in charge of Research and development for innovative solutions to make work that we do more productive.

Investigation Team

The Investigation Team works in the shadows and disappears in plain sight of the “target” to get the evidence you require and make court matters more pleasant.

Admin Team

The backend office staff that communicate with officers and management, and tracks:

- Emails
- Phone calls
- Attendance
- Days off
- Payment of staff
- Payments of clients
- And the list goes on and on

The invisible work that no one notices but ever so important.

The Operations Team, the company’s ambassador, communicates with managers and council members to advise and work with them to resolve issues that keep them up at night. Also, a voice of reasoning to our security officers to hear and advise them.

Manpower provision

We have been at this since 1996, growing the company from one assignment of eight security officers to over thirty assignments with over two hundred officers. The secret of making the security work at any estate is this.

1. Recruitment
2. Procedure

Yes, I have oversimplified the security challenges but let me shed some light on what I mean.

The biggest and most annoying problem with the security industry market is a shortage of manpower. SMS Investigation & Security Pte Ltd encounters the same challenges. Still, we work harder to recruit the officers with the right fit into the worksite with our resources.

Have a Security Challenge?

Then You Should Read This Wonderful Resource

Click here to read more.